Blling Terms & Conditions
ACCEPTED PAYMENT OPTIONS
Skillborne offers a range of secure payment methods to provide you with a smooth and convenient checkout experience. We accept Apple Pay, Mastercard (including Maestro), PayPal, Shop Pay, Union Pay, and Visa (credit and debit cards).
THE CHECKOUT PROCESS
All payments are processed instantly through secure, encrypted payment gateways. The checkout process is simple: add your chosen products to your cart, review your order, enter your shipping details, select your preferred payment method, and confirm your purchase.
Once your payment has been successfully authorised, you'll receive an on-screen confirmation as well as a confirmation email with your order details.
SECURE PAYMENTS
Your financial security is extremely important to us. We use advanced security measures to protect your information throughout the payment process.
Our website uses SSL encryption to secure all data transfers and is fully compliant with PCI DSS (Payment Card Industry Data Security Standards). Card details are securely tokenised during transactions and are never stored on our servers. We also use 3D Secure verification and automated fraud monitoring systems to provide additional protection.
PRICING CURRENCY
All prices displayed on our website are shown in British Pounds Sterling (£). If you are using a card issued outside the United Kingdom, your payment provider will automatically convert the amount based on the exchange rate available at the time of purchase.
ORDER CONFIRMATION
After your payment has been successfully completed, you'll receive an immediate confirmation on screen. We'll also send you an email containing your complete order details and a unique reference number for tracking purposes.
PAYMENT ISSUES
If your payment cannot be completed, this may be due to reasons such as insufficient funds, an expired or blocked card, restrictions from your card provider, or temporary technical issues.
First, please check that all payment details have been entered correctly. If the issue continues, we recommend contacting your bank or card provider to check for any authorisation restrictions. You can also try using another available payment method.
If you need further assistance, our support team is always happy to help.
ADDITIONAL FEES
Skillborne does not charge any additional payment processing fees. However, your bank or card provider may apply charges for international transactions, currency conversions, or cross-border payments. Third-party payment providers such as PayPal may also have their own applicable fees.
PAYMENT ASSISTANCE
For payment questions, transaction issues, or technical support, please contact us:
SKILLBORNE
Address: 32 Warrington Rd, Cuddington, Northwich CW8 2LJ, United Kingdom
Phone: +44 7451267096
Email: support@skillborne.com
Customer Service Hour: Monday to Friday, 10:00 a.m. – 6:00 p.m. (GMT)
We do our best to reply within 24–48 hours.